ABOUT RegaloConnect.COM
• What is RegaloConnect.com?
• What does RegaloConnect delivery sells?
• How do I become merchant of RegaloConnect.com?
PLACING AN ORDER
• How do I place an order?
• What are the payment method do you have?
• How do I check the status of my order?
• Why should I sign up as a member of RegaloConnect.com? What are the benefits do I get as a member?
• How do I register? Is there a registration fee?
• I can't find what I am looking for. Can I still place an order? Whom shall I contact?
SHIPPING AND DELIVERY INFORMATION
• Where can RegaloConnect.com ship?
• How much is shipping cost?
• How do you ship?
• When will my order arrive?
• Can I keep sender's name confidential?
• Do you deliver Saturdays & Sundays?
• Do you support International Delivery?
OTHER INFORMATON
• Are there any possibility for you to charge my recipient?
• How can I trust RegaloConnect with my credit card # and my personal information?
• Will the products look exactly the same as the photos on this site?
• How do I Advertise at RegaloConnect.com? Who do I contact? • Who do I contact for help?
ABOUT RegaloConnect.com Q: What is RegaloConnect.com?
Ans: RegaloConnect.com is a newly launched e-Commerce company in the Philippines showcases a world-class standards and feature top of the line products through partnerships of our merchants.
Aiming to provide the best on-line gift buying business in the country, RegaloConnect.com is proud to start with the most convenient website that would surely provide our clients an outmost customer satisfaction.
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Q: I have my own website. Can I be your affiliates? Ans: Unfortunately currently we don't have any online affiliate service but very soon we will open one for anyone who would like to earn money by referring their visitors to our webpage. But if you would like to do online gift business but don't know whom to rely for your gift delivery in the Philippines, you may consider to be our corporate affiliate. In corporate affiliation we can customize your gift so that it would look like gift from your company. We will be transparent to your customers. We offer as much as 20% discount for our corporate affiliates. To know more about corporate affiliations kindly mail us at corporate@RegaloConnect.com .
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Q: How do I become merchant of RegaloConnect.com? Ans: To become part of our fast growing merchant list kindly send us email with the details of your product and service. Send us email at merchant@RegaloConnect.com . Please be informed we don't accept merchant for flowers at this moment.
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PLACING AN ORDER Q: How do I place an order?
Ans: Kindly browse our webpage to find your favorite items. Click on the picture of the product that you have chosen to see details.
- Click order button if you have decided to place an order for this product.
- If you are new customer Please register first.
- Type your credit card information exactly as it appear on your credit card.
- Click Next and click save button. Your order has been placed already.
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Q: What are the payment method do you have?
Ans: We accept all major credit cards (Visa, Master cards, American Express, Discover). We also accept bank transfer, Western Money Union and other offline payment options.
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Q: How do I check the status of my order? Ans: You can always check your order by login to your account on our webpage. You can also send us an email to info@RegaloConnect.com along with your ORDER number to check the status.
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Q: Why should I sign up as a member of RegaloConnect.com? What are the benefits do I get as a member? Ans: Your password is your key to RegaloConnect.com As a member, you will be entitled to get minimum of 5% discount on your future purchase. This discount often go higher depending on the occasions. It would help you to save time for your future purchases. In your future purchase you don't have to type all those information again just choose the product. enter your credit card information and click save. That's all.
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Q: How do I register? Is there a registration fee? Ans: Simply click the register button on our webpage and fill it up with full details. There is no registration fee.
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Q: I can't find what I am looking for. Can I still place an order? Whom shall I contact? Ans: In RegaloConnect.com we are always ready to assist you for your gift service needs. If you have found there is some items you are looking for and we don't' offer it kindly feel free contact us through email or phone. We will arrange one for you with no extra charge. Call us at +632-844-7010 or mail us at info@RegaloConnect.com
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SHIPPING INFORMATION
Q: Where can RegaloConnect.com ship?
Ans: We deliver almost anywhere in the Philippines.
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Q: How much is shipping charge?
Ans: Our delivery charge for Metro Manila is 4$, Nationwide 7$.
We also offer Sunday special delivery where the delivery cost is 10$. Above delivery charges are regardless the quantity of the product. Shipping cost are being set per order basis. Back to Top
Q: How do you ship? Ans: Most of our orders are delivered by FEDEX, LBC or DHL depending on the destination and efficiency.
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Q: When will my order arrive? Ans: Next Day delivery is available most parts of the Metro Manila. In this case our cut off time is 6 pm. But because of the distance of the recipient's address or unavailability of the products may cause delay. You can also choose a particular date for your product to be delivered however we don't promise exact time for your delivery.
- Your ordered products will be delivered in its utmost quality and utmost care.
- It will be guaranteed to be delivered on time as we follow a standard procedure.
- Our nationwide delivery take 2 days for most of the cities.
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Q: Can I keep sender's name confidential? Ans: Off course you can. Just mail with your order number and we will hide senders information.
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Q: Do you deliver Saturdays & Sundays? Ans: Yes we do deliver on Saturday but we don't have regular delivery schedule on Sundays. However you have an option while checking out to choose Sunday special delivery if it is extremely needed. In case of Sunday special delivery you must place an order atleast 2 days prior to the delivery schedule.
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Q : Do you support International Delivery? Ans: Yea. We support International delivery except flowers, gift boxes, and cakes.
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Q: Are there any possibility for you to charge my recipient? Ans: Absolutely Not. We will never charge your recipient for any reason. Except if we found that someone placed a fraud orders and recipient mislead us by saying that she/he know the buyer and at the end we have found that it is a fraud order, in such case like this recipient is bound to pay us total amount of the product plus additional 25$ as chargeback fee or recipient have to face legal action. For those who would like to fraud please remember RegaloConnect.com will never tolerate such reckless behave and we have prosecuted and we will prosecute them with fullest extend of the law.
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Q : How can I trust RegaloConnect.Com with my credit card # and my personal information? Ans : Please see our Privacy Policy.
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Q: Will the products look exactly the same as the photos on this site? Ans : We have highly-trained flower arrangers and pertinent personnel who try their best in their work. We make sure that the flowers are arranged as closely as possible to the ones you have seen on this site. If we may not have stock of the item of your choice, we will gladly replace them. We will always strive to maintain the value and integrity of the item chosen.
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Q: How do I Advertise at RegaloConnect.com? Who do I contact?
To place your ads in RegaloConnect.com:
E-mail: info@RegaloConnect.com
Phone: (632) 450-1119
Or send printed proposal to:
RegaloConnect.com, Inc.
1600 J. Bocobo St
cor. Pedro Gil St.
Malate, Manila Philippines
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Q: Who do I contact for help?
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